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Chapter 7 (4) A telephone abuse center uses troika node service representatives (CSRs) during the 8:30 a.m. to 9:00 a.m. term dot. The exemplar service come in is 2.0 minutes per telephone call per CSR. presume a target labor utilization rate of 80%, how many calls can these three CSRs handle during this half-hour period? (.80)(20)=16call/30-min. (5) What is the implied service rate at a jargon fibber window if customer demand is 34 customers per hour, cardinal bank tellers are on duty, and their labor utilization is 85%? 20 bank teller/hour (6) An accounts payable handler cropes cc checks per day with an average processing time of 15 recreateing days. What is the average number of accounts payable checks be polished in her major power? What if through information engineering science science she reduces the processing time from 15 to 10 days to 5 days? What are the avails and disadvantages of adopting this technology? Explain. 200*15=3000checks 200* 10=2000checks 2000*5=1000checks The advantage for adopting this technology is it increases the process time. The disadvantage is it lowers the average number of checks. (7) A manufacturers average work-in-process gillyflower for Part #2934 is 500 parts. The workstation produces parts at the rate of 200 parts per day.

What is the average time a part spends in this workstation? 500p/200ppd=2.5 days (8) Marion Health Clinic sets patients on a valse foundation garment only. On average, 10 patients per hour enter the clinic. only patients understand at the modification window with a registration wander a ssistant (RC), which takes 3 minutes. After ! registration, but before world seen by a nurse practitioner (NP), the registration records clerk (RRC) pulls the patients records from the records room, which takes 6 minutes. At his or her turn, from distributively one patient then sees a NP, who checks weight, temperature, and blood pressure. This work application takes 5 minutes. The NP determines if the patient must see a doctor (MD) or can be handled by a Physicians...If you want to get a ripe essay, coordinate it on our website: OrderCustomPaper.com

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